Sustainability at SmileBox

At SmileBox we have implemented a fully digital workflow and have gone paperless. By eliminating the need for paper records, we can store and access patient information quickly and securely using electronic dental records. This reduces the risk of loss of data and breaches.

Our paperless system helps us reduce our carbon footprint, reduce waste and minimise the impact on the environment. 

It also allows us to provide better patient care by facilitating communication using digital tools, improving the accuracy and completeness of records, and making it easier for patients to access their personal records and communicate with their providers.

We are proud to be a dental clinic that continuously works towards being more efficient, eco-friendly, and patient-centred, contributing to our happiness and satisfaction with our work.

Sterilisation & Infection Control at SmileBox

Sterilisation

We are committed to providing you with the highest standard of care ensuring your safety and comfort at all times. This commitment to quality is reflected in our recognition as a recipient of the Safety and Health Administration (SHA Plus) award.

We have been recognised for our commitment to maintaining a safe and healthy environment for our patients and staff. This includes implementing best practices in infection control, using appropriate personal protective equipment, and following strict sterilisation protocols.

We take the health and safety of our patients and staff very seriously, and we are proud to have earned the SHA Plus award in recognition of our commitment to excellence. When you visit our clinic, you can rest assured that you will receive the highest quality dental care in a safe and hygienic environment.

Sterilisation

We are committed to providing you with the highest standard of care ensuring your safety and comfort at all times. This commitment to quality is reflected in our recognition as a recipient of the Safety and Health Administration (SHA Plus) award.

We have been recognised for our commitment to maintaining a safe and healthy environment for our patients and staff. This includes implementing best practices in infection control, using appropriate personal protective equipment, and following strict sterilisation protocols.

We take the health and safety of our patients and staff very seriously, and we are proud to have earned the SHA Plus award in recognition of our commitment to excellence. When you visit our clinic, you can rest assured that you will receive the highest quality dental care in a safe and hygienic environment.

Infection Control

At SmileBox, we follow a rigorous set of guidelines and protocols that are in line with international standards for infection control and sterilisation. We understand the importance of maintaining a safe and healthy environment for our patients, staff, and visitors.

To achieve this, we adhere to strict procedures for cleaning and disinfecting our equipment and facilities regularly. We also ensure that all of our staff members receive regular training on up-to-date infection control and sterilisation techniques. We have invested in advanced sterilisation equipment, including autoclaves and sterilisation pouches, to guarantee the highest level of safety and protection for our patients.

We want you to know that we take the issue of infection control and sterilisation very seriously, and we are committed to providing you with the highest quality dental care in a safe and healthy environment.

Consent

At SmileBox, we believe in transparency and open communication with all of our patients, and we take the importance of consent forms very seriously.

Consent forms are a crucial part of the dental care process. They ensure that you are fully informed about the treatments you will be undergoing and that you have given full informed voluntary consent for the treatment.

 

Here are a few reasons why consent forms are so important in the dental field:

Consent forms are a legal requirement for all dental procedures, they are your agreement to undergo treatment.

Consent forms provide an opportunity for our dentists and you to discuss the procedure in detail, and for any of your questions or concerns to be addressed.

Consent forms provide you with a clear understanding of what they can expect during and after the procedure, including any risks or potential side effects.

By fully understanding the procedure and any associated risks you are better equipped to make informed decisions about your dental health, which can lead to improved outcomes.

Medical Consultations

We understand the importance of a comprehensive approach to oral health. Sometimes, systemic conditions such as diabetes, heart disease, or autoimmune disorders can impact your oral health.

If during your appointment, we determine that a medical consultation is necessary, our team of dental professionals will work closely with medical specialists to ensure that any underlying health conditions and your oral health is properly addressed. If you have any questions or concerns about your oral health, please don’t hesitate to reach out to us.

Here are a few reasons why consent forms are so important in the dental field:

Consent forms are a legal requirement for all dental procedures, they are your agreement to undergo treatment.

Consent forms provide an opportunity for our dentists and you to discuss the procedure in detail, and for any of your questions or concerns to be addressed.

Consent forms provide you with a clear understanding of what they can expect during and after the procedure, including any risks or potential side effects.

By fully understanding the procedure and any associated risks you are better equipped to make informed decisions about your dental health, which can lead to improved outcomes.

Why is Pre & Post-Operative Care Important at SmileBox?

Pre-operative care, also known as pre-op care, is an essential component of the dental treatments that we provide. It ensures your safety and well-being before undergoing any dental treatment:

  1. Assessment of Your Health: Before any dental procedure, our dentist will evaluate your overall health status and medical history to identify any risk factors that may affect your response to the treatment. This assessment may include a review of your current medications, allergies, and any other relevant medical conditions that may require special considerations during the procedure.
  2. Planning for Anaesthesia: Some dental procedures may require anaesthesia to ensure your comfort and safety during the treatment. Pre-op care includes planning for the type and amount of anaesthesia to be used, which may involve coordination with an anaesthesiologist or other healthcare professionals.
  3. Reducing Anxiety: Dental procedures can be stressful and anxiety-inducing. Pre-op care includes preparing you for the procedure by explaining the process, answering any questions, and providing appropriate instructions for pre-treatment preparation.
  4. Minimising Risks: Pre-op care also involves taking measures to minimise the risk of complications during and after the procedure. This may include pre-treatment antibiotics or other medications, as well as monitoring vital signs during the procedure to ensure your safety.

Post-operative care, also known as post-op care, is an important aspect of the dental treatments that we provide. It aids with your recovery and promotes optimal healing. 

  1. Managing Pain: After dental treatments, you may experience pain and discomfort. Our doctors will provide you with appropriate pain management strategies, such as medications, to ensure that you are comfortable during your recovery period.
  2. Preventing Infection: Dental treatments can increase the risk of infection. Our doctors will provide you with specific instructions on how to care for your teeth and mouth after the treatment to prevent infection. This may include rinsing with an antiseptic mouthwash or avoiding certain foods that can irritate the treated area.
  3. Promoting Healing: We will provide guidance on how to promote healing after the treatment. This may include recommendations on what foods to eat, how to care for the treated area, and how to manage any swelling or bruising.
  4. Monitoring Recovery: Post-op care also involves monitoring your recovery progress. We will schedule follow-up appointments to check on the healing process and ensure that you are recovering as expected. If any complications arise, we will take appropriate action to address them immediately.

Comprehensive Care

We take a full-body approach to oral health that goes beyond just fixing cavities and replacing missing teeth. We go beyond your smile. Our team of highly trained dental professionals will work with you to develop a customised treatment plan that takes into account your unique needs and goals. This could include routine check-ups, cleanings, and preventative measures, as well as more complex procedures such as dental implants or orthodontic treatment.

One of the key benefits of comprehensive dental treatment is that it helps to prevent oral health problems before they develop. By focusing on preventative care and early intervention, we can help to ensure that your smile stays healthy and beautiful for years to come.

We take the time to understand your needs and provide personalised recommendations for your dental care. 

Treatment Warranties

We are committed to providing the highest quality dental care and ensuring your complete satisfaction with our services. We want to give you peace of mind and protect your investment in your oral health.

Our warranty covers any necessary repairs or adjustments to your dental work, as well as any materials used in the construction of your restorations. In the unlikely event that you experience any issues with your dental work, simply contact us and we will book you in for an appointment.

It’s important to note that our warranty is contingent upon regular dental examinations and proper maintenance of your oral health. To ensure that your dental work remains in optimal condition, we recommend that you visit us for regular check-ups and cleanings, and follow a strict oral hygiene routine.

Recall Programme

We understand the importance of maintaining good oral health. That’s why we have implemented a regular recall program every 3 or 6 months. Our recall program is designed to help you keep your teeth and gums healthy and prevent any potential dental problems from developing. 

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